Topic

Autism

Understanding autistic traits, sensory differences, communication, routines and patterns of thinking.

Topic

Autism

A structured guide to understanding autism in adulthood, from recognising autistic traits and seeking an assessment through to sensory needs, everyday life, work, wellbeing and ongoing support.

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Resource library

All Autism sources

59 resources

Official guidanceJoint Council for Qualifications

Access Arrangements and Reasonable Adjustments

Official JCQ guidance explaining how schools and colleges should identify, evidence and put exam access arrangements in place for students with disabilities and learning difficulties.

Evidence note

JCQ guidance for schools, colleges and examination centres on access arrangements and reasonable adjustments. It explains that arrangements should be based on evidence of need and the student's normal way of working, while preserving the assessment objectives. The hub links to the detailed annual regulations, evidence requirements and supplementary guidance used by centres when applying arrangements such as extra time, supervised rest breaks, readers, scribes, computer readers and word processors.

Official guidanceOfqual

Access arrangements and reasonable adjustments for exams

Official Ofqual guidance explaining how disabled students and students with specific needs can access reasonable adjustments in exams and assessments, including extra time, rest breaks, assistive software, readers, scribes and alternative ways of completing assessments.

Evidence note

Official Ofqual guidance explaining that access arrangements are changes to an assessment or the way it is taken so that students with disabilities or other specific needs can access it without changing what is being assessed. Examples include extra time, supervised rest breaks, modified papers, readers or scribes, assistive software and use of a word processor. Students should speak to their school or college as early as possible because arrangements are based on individual need.

Government sourceGOV.UK

Access to Work

Official UK government guidance on practical support available to help disabled people and people with health conditions get or stay in work, including specialist equipment, assistive software, support workers and workplace adaptations.

Evidence note

Official government guidance explaining the Access to Work scheme. Support can include specialist equipment, assistive software, support workers, travel assistance and physical changes to the workplace. Access to Work does not replace an employer’s legal duty to make reasonable adjustments, and eligibility and support depend on individual circumstances.

Government sourceGOV.UK

Access to Work eligibility

Official UK government guidance explaining who can get Access to Work support, including people with ADHD, autism, mental health conditions and other disabilities or health conditions.

Evidence note

Official eligibility guidance for the Access to Work scheme. It states that support can be available for conditions including autism, ADHD, dyslexia and mental health conditions, and that a formal diagnosis is not required to apply. Applicants generally need to be in paid work, or about to start or return to paid work, and live and work in England, Scotland or Wales. Different arrangements apply in Northern Ireland.

Charity / support organisationNational Autistic Society

Accessible environments

Practical advice for making environments more autism-friendly by reducing common sensory barriers such as excessive noise, bright lighting, crowds, smells and uncomfortable temperatures.

Evidence note

Practical environmental guidance focused on identifying and reducing sensory barriers. It highlights common sources of overload such as noise, lighting, smells, crowds, queues and temperature, and provides suggestions for making spaces easier to use.

Official guidanceAcas

Adjustments for neurodiversity

Practical workplace guidance with specific examples of reasonable adjustments for neurodivergent workers, covering concentration, communication, organisation, sensory overload, time management and changes at work.

Evidence note

Authoritative Acas guidance specifically focused on neurodivergent workers. It gives practical examples such as quiet working areas, headphones, screen filters, written instructions broken into steps, visual planners, regular check-ins, additional reminders, extra planning time and advance warning of workplace changes. Acas stresses that adjustments should be based on the individual rather than diagnosis alone, and that workers do not necessarily need a formal diagnosis before support is considered.

Government sourceGOV.UK

After you apply for an Access to Work grant

Official guidance explaining what happens after an Access to Work application, including contact from an adviser, possible workplace assessment, the decision process and what to do if you disagree with the outcome.

Evidence note

Official guidance describing the process after an Access to Work application. An adviser may request more information, ask permission to speak to the employer or arrange an assessment by phone, video or in person to identify suitable changes. The applicant then receives a decision explaining what the grant will fund and its value. The page also explains how to request reconsideration if the applicant disagrees with the decision.

Government sourceGOV.UK

After you submit your benefit appeal

Official GOV.UK guidance explaining what happens after a benefit appeal is submitted, including managing the appeal online, sending evidence, preparing for the hearing and receiving the tribunal’s decision.

Evidence note

Official guidance on the process after submitting an appeal to the Social Security and Child Support Tribunal. An online appeal account can be used to track progress, upload evidence, submit a supporting statement and update personal or representative details. Supporting evidence can include reports or care plans from professionals and letters from people who know the claimant. The tribunal then considers the appeal at a hearing and issues a decision.

Government sourceGOV.UK

After you’ve applied for Personal Independence Payment (PIP)

Official GOV.UK guidance explaining what happens after a PIP claim, including assessments, receiving a decision and how to challenge the outcome if you disagree.

Evidence note

Official guidance explaining that some claimants may be invited to an assessment with a health professional if more information is needed. The assessment can take place in person, at home, by phone or by video, and someone such as a friend or support worker can attend. The decision is sent by letter and explains whether PIP has been awarded, when payments start and when the claim may be reviewed. If the claimant disagrees with the decision, they can request a mandatory reconsideration.

Government sourceGOV.UK

Appeal a benefit decision

Official GOV.UK guidance explaining how to appeal a benefit decision to the Social Security and Child Support Tribunal after mandatory reconsideration.

Evidence note

Official guidance on appealing benefit decisions including PIP, Universal Credit and ESA. An appeal is free and is normally made after receiving a mandatory reconsideration notice. Appeals usually need to be started within one month of the date of that notice. The tribunal is independent of government, and a judge considers the evidence and arguments before making a decision. Appeals can be submitted online and supporting evidence can be provided during the process.

practical-toolGOV.UK

Appeal a social security benefits decision (Form SSCS1)

An official HM Courts & Tribunals Service form for appealing a DWP benefit decision by post when you do not want to use the online appeal service.

Evidence note

Official HM Courts & Tribunals Service appeal form for social security benefit decisions made by the Department for Work and Pensions. The SSCS1 form can be used to appeal by post and is accompanied by guidance explaining how to complete it. A large-print version is also available. People in England, Wales and Scotland can alternatively submit many benefit appeals online instead of posting the form.

practical-toolGOV.UK

Apply for an Access to Work grant

Official GOV.UK application page for Access to Work, allowing eligible people to apply online or by phone for practical workplace support.

Evidence note

Official application route for the Access to Work scheme. Applicants can apply online or by phone and should be ready to provide their contact details, workplace address, information about how their condition affects their work, what support they think they need and workplace contact details where applicable. Self-employed applicants may also need their UTR and applicants may need their National Insurance number.

Charity / support organisationNational Autistic Society

Autism and sensory processing

Practical guidance explaining sensory processing differences, common triggers, sensory overload and ways autistic people can identify and manage their sensory needs.

Evidence note

Detailed practical guidance covering sensory triggers, recognising overload, reducing or removing triggers, creating safe spaces, preparing for difficult environments and using sensory tools. It also explains that sensory needs vary considerably between individuals.

Official guidanceNHS

Autism assessments

NHS guidance explaining how adults can seek an autism assessment, what the assessment may involve, waiting for assessment and what may happen after a diagnosis.

Evidence note

Current NHS public information on referral routes, adult autism assessments, waiting for assessment, second opinions and possible information or care planning after diagnosis.

Clinical guidanceClinical guidelineNICE

Autism spectrum disorder in adults: diagnosis and management (CG142)

NICE clinical guidance covering the identification, assessment, diagnosis, support and management of autism in adults, including communication, sensory needs, coexisting conditions and access to appropriate services.

Evidence note

NICE clinical guideline for adults aged 18 and over with suspected or confirmed autism. It covers identification and comprehensive assessment, interventions, coexisting mental health conditions, behaviour that challenges, support for families and carers, and how services should be organised. It also recognises sensory sensitivities, difficulties with flexibility and emotional regulation as common features that may need to be considered in assessment and support.

Charity / support organisationNational Autistic Society

Autistic fatigue and burnout

National Autistic Society guidance describing autistic fatigue and burnout, possible contributors, common experiences and practical ways to reduce demands and support recovery.

Evidence note

Practical autism-specific guidance informed by autistic adults’ experiences. It covers sensory and social overload, masking, changes in routine, reduced capacity, energy accounting and seeking support. It should be used as practical guidance rather than as a diagnostic or clinical definition.

practical-toolGOV.UK

Benefits calculators

Official GOV.UK guidance linking to free and anonymous benefits calculators that can estimate what benefits someone may be entitled to, how much they could receive and how changes in work or circumstances might affect payments.

Evidence note

Official GOV.UK guidance linking to independent benefits calculators including Policy in Practice, entitledto and Turn2us. The calculators can estimate entitlement to income-related and contribution-based benefits, Universal Credit, Council Tax Reduction and Carer’s Allowance, and can model how starting work, increasing hours or other changes in circumstances may affect benefits. Users need accurate details about household income, savings, existing benefits, housing costs, childcare costs and Council Tax. Results are estimates rather than formal benefit decisions.

practical-toolGOV.UK

Capability for Work questionnaire (WCA50)

The official Department for Work and Pensions questionnaire used during a Work Capability Assessment to explain how a health condition, disability or illness affects someone’s ability to work.

Evidence note

Official DWP Capability for Work questionnaire used for Work Capability Assessments. The WCA50 replaced the previous UC50 and ESA50 forms. It should only be completed when the claimant has been asked to do so and is not itself a benefit claim form. The form asks for information about how the person’s health condition or disability affects their ability to carry out activities relevant to work. It can be completed on a desktop or laptop using a compatible PDF reader, or printed and completed by hand. Alternative formats can be requested where needed.

Government sourceGOV.UK

Challenge a benefit decision (mandatory reconsideration)

Official GOV.UK guidance explaining how to ask for a benefit decision to be looked at again if you think it is wrong, including what information to provide, time limits and what happens afterwards.

Evidence note

Official guidance on mandatory reconsideration for benefit decisions including PIP, Universal Credit, ESA and several other benefits. A request normally needs to be made within one month of the date on the decision letter. The claimant should explain which part of the decision they believe is wrong and why, and can provide supporting evidence. The original claim is reconsidered in full, meaning the award can increase, decrease, stay the same or stop. A mandatory reconsideration notice is then issued explaining the outcome.

practical-toolGOV.UK

Check benefits and financial support you can get

An official GOV.UK checker that asks a short series of questions and points users towards benefits and other financial support that may help with living costs.

Evidence note

Official GOV.UK tool designed to help people identify possible financial support with living costs based on their circumstances. It acts as a broad starting point rather than a formal eligibility decision and does not include every possible source of financial support. GOV.UK recommends using it alongside more detailed benefit guidance and independent benefits calculators where appropriate.

Charity / support organisationCitizens Advice

Check what benefits to claim if you’re sick or disabled

Independent guidance helping disabled people and people with long-term health conditions understand which benefits may apply to their circumstances, including PIP, Universal Credit, ESA and other disability-related support.

Evidence note

Independent Citizens Advice guidance that helps people work out which benefits may be relevant depending on how their disability or health condition affects daily living, mobility, work and income. It signposts to PIP, Universal Credit, ESA, Council Tax Reduction and other support, and explains that different benefits address different needs. The page is advice for England, with separate Citizens Advice guidance available for Scotland, Wales and Northern Ireland.

practical-toolGOV.UK

Claiming money from your Access to Work grant

Official guidance explaining how to claim approved Access to Work costs online or by post, including the evidence and payment details needed.

Evidence note

Official GOV.UK guidance for people who have already been awarded an Access to Work grant. Claims can be made online or by post. Users need details of when support was provided, invoices or receipts showing the cost, and bank details for whoever is being paid. A workplace contact may also need to confirm the support being claimed for. A grant approval letter is required before an online claim can be made.

practical-toolStudent Loans Company

DSA Disability Evidence form

An official Student Finance England form that can be completed by a medical professional to provide evidence of a disability, long-term health condition or mental health condition for a Disabled Students’ Allowance application.

Evidence note

Official Student Finance England evidence form for applicants who do not already have suitable medical evidence for a DSA application. A medical professional completes the form with information about the person’s disability, long-term health condition or mental health condition. It cannot be used as evidence of a specific learning difficulty such as dyslexia, which requires a diagnostic assessment from an appropriately qualified professional.

Government sourceGOV.UK

Disability rights in education

Official UK government guidance explaining disabled students’ rights in education, including protection from discrimination and the duty on education providers to make reasonable adjustments.

Evidence note

Official guidance explaining that schools, colleges and universities must not discriminate against disabled students and have a duty to make reasonable adjustments where needed. Examples include additional support, specialist staff, equipment and changes that reduce disadvantage. The page also notes that universities and higher education colleges should have someone responsible for disability issues who students can contact about available support.

Government sourceGOV.UK

Disabled Students’ Allowance

Official UK government guidance on financial support for students whose disability, long-term health condition, mental health condition or specific learning difficulty creates extra study-related costs.

Evidence note

Official guidance on Disabled Students’ Allowance for eligible undergraduate and postgraduate students. DSA can help fund disability-related study costs such as specialist equipment, non-medical support, specialist note-taking, assistive technology and some additional travel costs. Support is based on individual need rather than household income and does not normally need to be repaid.

Government sourceGOV.UK

Disabled Students’ Allowance eligibility and evidence

Official GOV.UK guidance explaining who is eligible for Disabled Students’ Allowance and what evidence is needed to prove a disability, long-term health condition, mental health condition or specific learning difficulty.

Evidence note

Official eligibility guidance for Disabled Students’ Allowance. For a disability, long-term health condition or mental health condition, evidence can normally be a report or letter from a doctor or consultant, or the DSA disability evidence form. For a specific learning difficulty such as dyslexia, a diagnostic assessment from a practitioner psychologist or suitably qualified specialist teacher is required. Evidence can be submitted through a Student Finance England account or by email or post.

Research paperRandomised controlled trialPubMed

Effectiveness of a group-based time-management intervention

A pragmatic randomised controlled trial evaluating a structured time-management programme for adults with difficulties related to ADHD, autism and other conditions

Evidence note

A pragmatic randomised controlled trial evaluating the Let's Get Organised intervention against treatment as usual for adults with impaired time management. Participants included people with ADHD, autism and other mental-health conditions, so the findings are relevant to neurodivergent time-management difficulties but are not specific to one diagnosis

Clinical guidanceManchester University NHS Foundation Trust

Emotional Regulation

Practical NHS guidance explaining how to recognise intense emotions, understand what may be driving them and use strategies such as naming emotions, checking the facts, grounding, self-soothing and problem-solving.

Evidence note

Practical NHS guidance covering how to notice and name emotions, identify urges, check whether an emotional response fits the situation, use calming or grounding strategies and reflect afterwards on what helped. It also notes that tiredness, hunger and sensory overload can make regulation more difficult. Although hosted by CAMHS, the page states that these experiences can affect both young people and adults.

Charity / support organisationNational Autistic Society

Find a National Autistic Society branch

A searchable directory of local and online National Autistic Society branches offering information, activities and opportunities to connect with autistic people and families.

Evidence note

Practical directory for finding volunteer-led local and online branches. Available activities and suitability vary by area and group, so users should check access arrangements and whether a specific branch matches their needs.

Charity / support organisationCitizens Advice

Getting evidence to support your PIP claim

Independent guidance explaining what supporting evidence can strengthen a PIP claim, who to ask for it, what information is most useful and how to show the real day-to-day impact of a condition.

Evidence note

Independent Citizens Advice guidance explaining that useful evidence should focus on how a condition affects everyday activities rather than simply confirming a diagnosis. Evidence can include letters, reports or care plans from professionals such as occupational therapists, social workers, counsellors, nurses, doctors or support workers. The guidance also recommends keeping a diary where difficulties fluctuate, so the claimant can record bad days and how they affect daily activities. It also advises not to delay returning the PIP form while waiting for evidence, as supporting evidence can be sent afterwards.

Government sourceGOV.UK

Health conditions, disability and Universal Credit

Official GOV.UK guidance explaining how to report a disability or health condition on a Universal Credit claim, provide fit notes and go through a Work Capability Assessment where needed.

Evidence note

Official guidance explaining how a disability or health condition can affect a Universal Credit claim. If the condition affects capability to work for more than 7 days, a fit note may be required. If it continues for more than 28 days, the claimant may need a Work Capability Assessment. The assessment can result in being found fit for work, having limited capability for work, or having limited capability for work and work-related activity. The outcome can affect work-related requirements and whether an extra amount of Universal Credit is payable.

Official guidanceNICE

How do I get help for autism?

Plain-language NICE guidance explaining how adults can seek an autism assessment, what to expect during the assessment process and what support should be discussed after diagnosis.

Evidence note

Public-facing NICE guidance for adults with suspected or confirmed autism. It explains that adults who may be autistic should be offered an assessment, describes what should happen during the assessment and says people should be asked how they would like results explained. After diagnosis, professionals should discuss what the diagnosis means, future care and support, communication needs and sensory sensitivities. The guidance also notes that people can ask for an advocate to help communicate their views.

practical-toolGOV.UK

How to apply for Disabled Students’ Allowance

Official GOV.UK guidance explaining how to apply for Disabled Students’ Allowance, including online applications, paper forms and what happens for full-time, part-time and postgraduate students.

Evidence note

Official application guidance for Disabled Students’ Allowance. Full-time undergraduate students can usually apply through their student finance account, while some students need to use a DSA1 form. The guidance also explains that applications may need to be made annually in some circumstances and that support can take additional time to put in place after an application is approved.

practical-toolGOV.UK

How to claim Personal Independence Payment (PIP)

Official GOV.UK guidance explaining how to start a PIP claim, what information you need, how to complete the form about how your condition affects you and when an assessment may be required.

Evidence note

Official step-by-step guidance for starting a Personal Independence Payment claim. A claim normally begins by phone, followed by a form explaining how the disability or condition affects daily life. Supporting information such as care plans, prescription lists or information from healthcare professionals can be included. Some people may then need an assessment if more information is required. Online applications are also available in some areas.

Official guidanceAcas

Making and handling requests for reasonable adjustments

Practical workplace guidance explaining how to ask for reasonable adjustments, discuss needs with an employer, agree suitable changes and keep a written record of what has been put in place.

Evidence note

Authoritative Acas guidance on requesting and agreeing reasonable adjustments at work. It recommends discussing how a condition affects work, identifying possible support together, confirming agreed adjustments in writing and reviewing them over time. It also explains that adjustments can apply during recruitment and that different employees may need different forms of support.

Government sourceGOV.UK

Mandatory reconsideration request form (CRMR1)

An official Department for Work and Pensions form for asking DWP to look again at a benefit decision you believe is wrong.

Evidence note

Official DWP form for requesting mandatory reconsideration of a benefit decision. The CRMR1 form can be downloaded, completed on screen, saved and printed. The accompanying CRMR1A notes explain how to disagree with a decision and give examples of useful supporting evidence. The completed form and any relevant evidence should be sent to the address shown on the original decision letter.

Charity / support organisationNational Autistic Society

Masking

National Autistic Society guidance explaining autistic masking, why it happens, its possible benefits and costs, and ways autistic people and those supporting them may reduce its impact.

Evidence note

Autism-specific guidance bringing together autistic experience and research on conscious and unconscious masking. It discusses social safety, exhaustion, identity, burnout and approaches to reducing the impact of masking, while recognising that unmasking is not simple or safe in every context.

Charity / support organisationNational Autistic Society

Meltdowns — a guide for all audiences

Practical guidance on recognising overload, reducing demands during distress and using structure, visual supports, countdowns and calming activities to make unexpected changes and everyday transitions easier to manage.

Evidence note

Practical autism-focused guidance covering what to do before, during and after overload or a meltdown. For changes and transitions it recommends approaches such as clear visual explanations, preserving predictable parts of the routine, countdowns or timers, structured timetables and access to familiar calming activities. Strategies should be adapted to the individual rather than applied universally.

practical-toolCitizens Advice

PIP diary template

A practical Citizens Advice diary template for recording good and bad days, the difficulties experienced with daily activities and how a condition affects someone over time.

Evidence note

Citizens Advice recommends keeping a diary where a condition fluctuates, so the claimant can record bad days and explain how those difficulties affected them. The diary can be used as supporting evidence and can also help when completing the 'How your disability affects you' form. Someone else can help complete the diary if needed.

Government sourceGOV.UK

Personal Independence Payment (PIP)

Official GOV.UK guidance explaining who can claim Personal Independence Payment, how eligibility is assessed and how to start a claim for support with extra costs caused by a long-term health condition or disability.

Evidence note

Official government guidance on Personal Independence Payment. Eligibility depends on having a long-term physical or mental health condition or disability and experiencing difficulty with specific everyday activities or getting around. PIP can be claimed by people who are working or have savings. The claim process usually involves starting the claim, completing a form describing how the condition affects daily life and, where needed, having an assessment.

Government sourceGOV.UK

Personal Independence Payment (PIP) eligibility

Official GOV.UK guidance explaining the main eligibility rules for Personal Independence Payment, including age, duration of difficulties, everyday activities, mobility and how work or savings affect a claim.

Evidence note

Official eligibility guidance for Personal Independence Payment. A person generally needs to be aged 16 or over, have a long-term physical or mental health condition or disability, have difficulty with certain everyday tasks or getting around, and expect those difficulties to last for at least 12 months from when they started. New claims are usually made below State Pension age. PIP can still be claimed while working or having savings. Scotland uses Adult Disability Payment instead of PIP for new claims.

Charity / support organisationNational Autistic Society

Preference for order, predictability or routine

Practical guidance explaining why routines and predictability can help autistic people manage stress, energy and uncertainty, and how to prepare for changes more safely and gradually.

Evidence note

Practical guidance covering the benefits of routine and predictability, when rigid routines may become difficult, and ways to prepare for change. Suggested strategies include advance warning, visual prompts, practising journeys or new situations, creating backup plans and allowing extra processing time.

Charity / support organisationCitizens Advice

Preparing for your PIP assessment

Independent guidance explaining how to prepare for a PIP assessment, what to expect, what to take with you, how to describe the impact of your condition and what adjustments or support you can ask for.

Evidence note

Independent Citizens Advice guidance explaining that a PIP assessment is about how a condition affects everyday life rather than diagnosing the condition. It recommends preparing examples of difficult activities, describing what bad days are like, taking a copy of the claim form, explaining the effects of repeating activities and taking someone for support if helpful. It also explains how to request reasonable adjustments, including accessibility changes, an interpreter or signer, an assessor of the same gender where important, and audio recording of the assessment.

practical-toolAcas

Reasonable adjustment request template

A free Acas letter template that workers can copy and adapt when asking their employer for reasonable adjustments at work.

Evidence note

A practical Acas template designed specifically for workers requesting reasonable adjustments. It can be copied into an email or document and adapted to explain the adjustment being requested. Acas also recommends considering what would help the person manage their health and work, and what might be reasonable for the employer. This is a practical workplace tool rather than clinical guidance.

Government sourceGOV.UK

Reasonable adjustments for workers with disabilities or health conditions

Official UK government guidance explaining workplace reasonable adjustments, including changes to working arrangements, equipment, location, recruitment processes and phased returns to help remove disadvantages at work.

Evidence note

Official UK government guidance on an employer's duty to make reasonable adjustments for disabled workers and workers with physical or mental health conditions. Examples include changing working arrangements, providing equipment, adapting the workplace, allowing someone to work in a different location and using flexible hours or phased returns. What is reasonable depends on the individual situation.

Official guidanceNHS

Signs of autism in adults

NHS guidance describing common autistic traits in adulthood, including communication differences, routines, focused interests, stimming, sensory differences and masking.

Evidence note

NHS public information outlining signs of autism in adults and explaining how masking and co-occurring conditions can make autistic traits more difficult to recognise.

Official guidanceNHS

Signs of autism in children

NHS guidance on possible autistic traits in children and who parents or carers can speak to next.

Evidence note

Official UK public-service guidance used as a practical signposting source.

practical-toolGOV.UK

Student Adjustments Planner

An official planning tool that helps disabled students and people with health conditions identify the adjustments they may need in higher education and when moving into employment.

Evidence note

An official Department for Work and Pensions planning tool designed to help students think through barriers and identify useful adjustments in education or employment. It can be used to record needs, consider what has helped previously and prepare for conversations with education providers or employers. GOV.UK provides both interactive and printable versions alongside supporting notes.

practical-toolGOV.UK

Submit a benefit appeal

Official GOV.UK service for submitting an appeal to the Social Security and Child Support Tribunal after a mandatory reconsideration decision.

Evidence note

Official online service for appealing a benefit decision. Applicants normally need their National Insurance number, their mandatory reconsideration notice and details of any representative helping with the appeal. The service also asks whether the person wants to attend a tribunal hearing. Appeals can alternatively be made by post using form SSCS1. After submission, an online account can be used to track progress, upload evidence and update details.

practical-toolNational Autistic Society

Template letter to raise a concern about reasonable adjustments not being provided

A ready-to-use template letter or email for autistic workers whose requested reasonable adjustments have not been made or have only been partially implemented.

Evidence note

A practical escalation template for autistic workers who have already requested reasonable adjustments but have not received them, or have only received them in part. It prompts the worker to record the date of the original request, list the adjustments requested, explain what has not been implemented and ask for a written response. The National Autistic Society also recommends keeping a copy and proof that the letter was sent.

practical-toolNational Autistic Society

Template letter to request reasonable adjustments at work

A ready-to-use template letter or email that autistic workers can adapt when formally asking an employer for reasonable adjustments.

Evidence note

A practical template designed for autistic workers requesting reasonable adjustments from a manager, employer or HR. It prompts the person to explain which adjustments they need, why they need them and how the changes would help them carry out their role and manage wellbeing at work. The National Autistic Society recommends adapting the wording to the person's own circumstances rather than sending it unchanged.

Clinical guidanceLeicestershire Partnership NHS Trust

The benefits of familiarity and predictability for autistic people

Practical NHS guidance on using routines, advance planning, visual supports and familiarisation to make changes and transitions feel more manageable.

Evidence note

Practical NHS guidance explaining why familiarity, predictability and routine can support wellbeing and reduce anxiety for autistic people. Suggested strategies include finding out about changes in advance, using calendars and planners, explaining what will stay the same, using visual timetables or social stories, and visiting unfamiliar places beforehand.

Charity / support organisationNational Autistic Society

Top 5 autism tips: managing sensory differences

Practical guidance on recognising sensory overload early, reducing triggers, creating safer environments and giving time and space to recover.

Evidence note

Practical guidance focused on recognising early signs of sensory overload, stopping or reducing triggering activity, moving to quieter spaces and creating a more sensorily manageable environment. It is autism-focused guidance and should be treated as practical support rather than evidence that any single strategy will work for everyone.

Official guidanceNHS

Urgent mental health help

NHS guidance explaining how to get urgent or emergency mental health support, including NHS 111, A&E and 999 when someone is in immediate danger.

Evidence note

Official NHS signposting for urgent mental health support. It directs people to NHS 111 online or 111 for urgent help, and to 999 or A&E where someone is in immediate danger.

Charity / support organisationNational Autistic Society

What can I do if I’m having trouble at work?

Practical guidance for autistic people experiencing problems at work, including conflict, bullying, harassment, discrimination, performance concerns and dismissal.

Evidence note

Practical employment guidance explaining common workplace difficulties autistic people may encounter and how to respond. It covers conflict, bullying and harassment, discrimination, performance or capability concerns, disciplinary issues and dismissal. Suggested actions include speaking with a manager or HR, involving a trade union representative, using informal or formal grievance procedures and seeking external advice from organisations such as Acas or Citizens Advice. It also explains how autism-related communication, sensory overload or disrupted routines can sometimes be misinterpreted as performance or behavioural problems.

Official guidanceNHS

What is autism?

NHS overview explaining autism as a difference in how the brain develops, including how it can affect communication, thinking, learning, sensory processing and everyday experience.

Evidence note

NHS patient information providing an accessible overview of autism, including neurodevelopment, communication, sensory differences, co-occurring conditions and support.

Charity / support organisationNational Autistic Society

What support can I get at work?

Practical guidance for autistic people on workplace support and reasonable adjustments, with examples covering communication, sensory needs, working arrangements, organisation and supervision.

Evidence note

Practical autism-specific employment guidance with examples of workplace adjustments suggested by autistic people, professionals and researchers. Examples include clearer and more precise communication, agreeing preferred communication methods, changing sensory aspects of the workplace, altering working arrangements and providing appropriate supervision or support. The page emphasises that adjustments should reflect the person's individual needs rather than assuming every autistic person needs the same support.

Official guidanceStudent Loans Company

What to expect from your Disabled Students’ Allowance Needs Assessment

Official guidance explaining what happens during a DSA Needs Assessment, how to prepare for it, what the assessor will discuss and what happens afterwards.

Evidence note

Official Student Loans Company guidance explaining that the Needs Assessment is an informal conversation rather than a test. It looks at how a disability or health condition affects study and what support may help. After DSA eligibility is approved, either Study Tech or Capita will contact the student to arrange the assessment. The assessment can lead to recommendations for equipment, assistive technology, training or other support, followed by an entitlement letter explaining what has been approved.

Government sourceGOV.UK

Work Capability Assessment

Official GOV.UK guidance explaining how a Work Capability Assessment is used to decide how a health condition or disability affects someone’s ability to work and what Universal Credit work-related requirements or additional support may apply.

Evidence note

Official guidance explaining the possible outcomes of a Work Capability Assessment. A claimant may be found fit for work, to have limited capability for work, or to have limited capability for work and work-related activity. The decision can affect work-related requirements and whether an additional amount of Universal Credit is payable. Someone can still work if they feel able to even after being found to have limited capability for work or work-related activity.

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Resource links on this page were last checked individually; most recent check: 23 August 2026.